The highest leverage for effective meetings

The highest leverage point for effective meetings is mature individuals. By mature, I mean people who can self-manage. By self-manage, I mean people who ask themselves key questions before they open their mouth in a meeting. Questions like: Who is this serving? (Am I trying to look smart or impress somebody? Does this serve only […]

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The Key to Getting Your Needs Met

The following post is an excerpt from the PDF portion of my downloadable home study course, Blackbelt Communication Skills Deep Basics: A Step-By-Step Home Study Course Nonviolent Communication (NVC). The course also includes 5 CDs’ worth of audio recorded during live teleseminars. (And a sweet bonus.) More information on the course, including glowing testimonials, is […]

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How to DO Empathy

A mini-training on how to DO empathy… If you’d like to see a page with the transcript, you can see it here.   Ready to go deeper? Check out our Nonviolent Communication Home-Study Course! […]

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